This Agreement is entered into between DataParse Lab, hereinafter referred to as the “Contractor,” and any legal entity or individual entrepreneur, or their authorized representative, who joins this agreement in the manner defined herein, hereinafter referred to as the “Customer,” together referred to as the “Parties,” in accordance with Articles 633 and 634 of the Civil Code of Ukraine.
1.1. Public Offer (hereinafter referred to as the “Offer”) means a public proposal by the Contractor, addressed to an indefinite circle of persons (excluding individuals who are not entrepreneurs), to enter into a contract for the remote provision of services (hereinafter referred to as the “Agreement”) on the terms contained in this Offer, including all Appendices, and published on the website https://dataparselab.com.
1.2. Order means the Customer’s decision to order a Service, placed on the website and/or communicated as an instruction for the provision of services.
1.3. Service means the Contractor’s activity related to web scraping, collecting, processing, and structuring data from open internet sources in accordance with the Customer’s Technical Specification.
1.4. Acceptance means the full and unconditional acceptance of the terms of the Offer, confirming the conclusion of the Agreement.
1.5. Technical Specification means a document or message containing the Customer’s requirements for the Service, including data sources, output format, update frequency, scope, and quality criteria.
1.6. Acceptance Certificate means a document (in electronic or paper form) confirming that the Service has been provided and complies with the terms of the Order.
1.7. Other terms used in this Agreement shall be interpreted in accordance with the Civil Code of Ukraine, the Laws of Ukraine “On Electronic Commerce,” “On Personal Data Protection,” and other applicable legal acts.
2.1. The information set out below constitutes an official offer by the website https://dataparselab.com to any individual entrepreneur or legal entity (hereinafter referred to as the “Customer”) to enter into a service agreement. This agreement is public, meaning that its terms are the same for all customers.
2.2. The full and unconditional acceptance of the terms of this Offer, confirming the conclusion of the Agreement for the provision of services on the terms set out below, is the fact of placing and confirming an Order.
2.3. By placing an Order, the Customer confirms that it agrees with and unconditionally accepts the terms of this Offer.
2.4. By entering into the Agreement, the Customer confirms the following:
2.5. The Contractor may not refuse to conclude this Agreement if it has the technical ability to provide the Services, except in cases provided for by this Agreement or applicable law.
2.6. From the moment the Customer’s payment for the Services is credited to the Contractor’s account under the issued invoice, the Customer shall be deemed to have joined this Agreement, accepted all of its terms, and to have no objections to its provisions.
3.1. The total cost of the Service is determined individually by the Contractor after reviewing the Customer’s Technical Specification and is stated in the invoice for payment.
3.2. The Contractor may change the prices for Services for future Orders. The Contractor shall publish updated pricing information on the website no later than 10 calendar days before such changes become effective.
3.3. If the price changes for an Order that has already been placed but not yet paid, the Contractor must inform the Customer of such change before issuing the invoice.
3.4. The Customer has the right to confirm or cancel the Order if the price was changed by the Contractor after the Order was placed.
3.5. The Contractor may not change the cost of Services already fully paid by the Customer.
3.6. The Customer’s payment obligation is considered fulfilled from the moment the funds are credited to the Contractor’s account.
3.7. Payments between the Contractor and the Customer for the Services shall be made using the methods specified on the website in the “Payment” section.
3.8. The cost of the Services is determined in the national currency of Ukraine, the hryvnia, and shall be paid either by bank transfer to the Contractor’s current account or in cash to the Contractor’s cashier.
4.1. Orders for Services are placed by the Customer through the order form on the website or by using the communication methods specified in the “Contacts” section.
4.2. The Customer accepts the terms of this Offer by entering the relevant data into the order form on the website or when placing an Order through an operator.
4.3. The Customer is responsible for the accuracy of the information provided when placing the Order.
4.4. A remote service agreement between the Customer and the Contractor shall be deemed concluded from the moment of: (a) electronic placement of the Order on the website; or (b) receipt by the Contractor of confirmation of the Order via the communication methods specified in the “Contacts” section.
4.5. The Order must include: the performance period, description of data sources, output format, scope, identifying data of the Customer (name, company registration code for legal entities or entrepreneurs), and contact information.
4.6. After receiving the Order, the Contractor shall send an invoice for payment of the Services to the Customer by email.
4.7. The Contractor may refuse to accept an Order if the Customer has been included in the list of unreliable clients, including for non-payment of previous services or abuse of rights.
5.1. The Customer shall: (1) timely and fully pay for the Services; (2) provide accurate and complete information required for the performance of the Service; (3) promptly notify the Contractor of any cancellation or modification of the Order; (4) pay penalties in the event of untimely cancellation of the Order; (5) reimburse material losses caused to the Contractor due to the Customer’s fault within 3 business days from the date of invoice; (6) notify the Contractor of refusal of the Services in the event of incomplete provision of the Service or the Contractor’s failure to meet the agreed deadlines.
5.2. The Customer has the right to: (1) receive Services of proper quality in the scope and within the time limits specified in the Order; (2) demand elimination of deficiencies in the Service or a proportional reduction of its cost; (3) withdraw from the Agreement in the manner provided herein; (4) cancel the Order before the Service begins without penalty; (5) receive information about the progress of the Order.
6.1. The Contractor shall:
6.2. The Contractor has the right to:
7.1. The Contractor undertakes to provide the Service personally or with the involvement of third parties within the timeframes agreed by the Parties in the Order.
7.2. The result of the Service shall be delivered to the Customer electronically through the personal account on the website or by email.
7.3. The Customer undertakes, within 3 business days from receiving the result of the Service, to verify its quality and scope and notify the Contractor of any comments or sign the Acceptance Certificate in electronic form.
7.4. If deficiencies are identified in the provided Service, the Customer has the right to demand their free correction within a reasonable time or a proportional reduction in the Service fee.
7.5. If the Customer does not provide comments within the period specified in clause 7.3, the Service shall be deemed properly accepted.
8.1. The Contractor shall not be liable for improper or untimely execution of Orders if this occurred as a result of inaccurate, incomplete, or unlawful information provided by the Customer, provided that the Contractor acted in good faith and could not have discovered such deficiencies during the performance of the Service.
8.2. For non-performance or improper performance of obligations under the Agreement, the Parties shall be liable in accordance with the applicable laws of Ukraine and the terms of this Agreement.
8.3. In the event of delayed payment by the Customer, the Contractor shall have the right to demand a penalty in the amount of double the discount rate of the National Bank of Ukraine effective at the time of delay, applied to the outstanding amount for each day of delay.
8.4. Payment of penalties by the liable Party does not release that Party from fulfilling its obligations under the Agreement in full.
8.5. The Parties shall be released from liability for total or partial non-performance of obligations if such non-performance results from force majeure circumstances, namely war, military actions, blockade, strike, earthquake, flood, fire, epidemic, actions of authorities, or technical failures arising independently of the will of the Parties after the conclusion of this Agreement. The Party unable to fulfil its obligations must immediately notify the other Party and provide supporting documents within 10 days.
9.1. All disputes arising out of or related to this Agreement shall be resolved through negotiations between the Parties.
9.2. If a dispute cannot be resolved through negotiations, it shall be resolved in court in accordance with the applicable laws of Ukraine.
9.3. Before filing a court claim, the pre-trial dispute resolution procedure is mandatory: a written claim with a statement of reasons must be sent. A response to the claim must be provided within 10 business days from the date of receipt.
9.4. The Parties agree that jurisdiction over disputes shall be determined by the Contractor’s location.
10.1. This Agreement enters into force upon its acceptance by the Customer and remains valid until the Parties fully perform their obligations.
10.2. Any amendments or additions to this Agreement shall be valid only if made in writing and signed by duly authorized representatives of the Parties, or by publishing a new version of the Offer on the website in compliance with clause 3.2 of this Agreement.
10.3. All notices between the Parties shall be deemed duly sent if they are delivered to the email addresses or contact details provided when placing the Order.
10.4. If any provision of this Agreement is found invalid or unenforceable, this shall not affect the validity of the remaining provisions.
10.5. The current version of this Agreement is always available at: https://dataparselab.com/en/agreement